Terms And Conditions
The DachPack is a rolling subscription payment meaning that upon purchase of the DachPack you will be rebilled automatically on that same day every month, 3 months or 6 months depending on the package you have chosen. For example if you order a 1 month DachPack subscription on the 12th of January 2016 you will be automatically debited from your PayPal account the same amount on the 12th of February 2016. This will continue until you choose to cancel your subscription which can be done by emailing us at email@example.com. Cancellations will only be approved prior to the day you will be rebilled and it is up the purchaser to ensure that they have cancelled their account prior to rebilling. DachPack’s can also be cancelled through PayPal, cancellations must be done their due to PayPal hosting the payments.
The DachPack is sent out on the 28th of every month meaning that actual delivery times can vary depending on your location according to AusPost guidelines. AusPost typically takes 3-5 business days to reach domestic areas but this can vary slightly, if you would like more specific information on this please contact us and we can assist you. Tracking numbers for DachPacks shipped domestically can be provided upon request. International delivery times take approximately 3-10 business days as per AusPost guidelines and International delivery is done via AirMail which has no tracking. If you would like a tracking number with your DachPack please contact us so we can assist you. WESLOW PTY. LTD. T/A Sausage Dog Central (hereby known as “Sausage Dog Central”) will only provide refunds and returns at the discretion of staff decision.
Sausage Dog Central and/or it’s suppliers will not be held liable for any illness, injury or harm caused by any of the products within the DachPack. It is imperative that the purchaser of DachPack informs staff of any important details such as allergies in the appropriate section during the checkout process. Furthermore DachPack subscribers are bound by the terms and conditions that are applicable throughout the rest of the site (found unless otherwise stated above).
The DachRamp is to be used for pets only and its use is subject to our terms and conditions. Sausage Dog Central will not be held liable for any damage caused to your pet or any person who uses the ramp in any capacity. The 30-35kg limit that the ramp can hold should be used as a guide only. It is recommended that the ramp should hold one dog only at a time. Due to the high shipping costs and unique nature of the ramp, returns and refunds are dealt with on a case by case basis. However, after 14 days of the ramp being delivered Sausage Dog Central will not be held liable for any further costs associated with the ramp. Higher shipping costs may be incurred if you are from a rural or remote area which will discussed with the customer on a case by case basis. If you have any further questions or queries about the DachRamp and its use get in contact with us at firstname.lastname@example.org.
All personalised products purchased under the tab ‘Designer Doxie’ tab will be packed and sent by a third party affiliate, IDPET Australia. The order confirmation, payment, and personalised information will all be sent to IDPET where the product will be created and dispatched. If your order includes other products offered by Sausage Dog Central then it will be sent in two packages.
SUBMITTING YOUR CONTENT TO BE SHARED
By submitting media to Sausage Dog Central you must first acknowledge, understand and adhere to our terms and conditions for media use. The media you submit, including but not limited to photos or videos, must be your intellectual property. By submitting media to Sausage Dog Central you hereby allow for Sausage Dog Central to share this media in the form it is submitted in, and allow Sausage Dog Central to edit the media to ensure it is suitable for varying platforms, to share as an edited version of the original copy, or as its original copy. You may include a social media link that is associated with the photo, such as a Facebook or Instagram account, however Sausage Dog Central reserves the right to post this content on its various digital platforms including and not limited to Facebook, Instagram, email marketing and web marketing without specifying the author. Upon submission of media you agree to grant Sausage Dog Central existing and future rights to the media submitted and must inform Sausage Dog Central if you would like to give an additional party rights to its use.
Sausage Dog Central attempts to send out deliveries within 1-2 working days from receipt of the order, with final delivery anticipated to be between 4-7 working days depending on postal services for domestic orders. Sausage Dog Central utilises Australia Post for shipment of international parcels with two options available for shipping, Air Mail which has no tracking and Registered post which comes with tracking. Customers who utilise the no tracking service do so at their own risk. Sausage Dog Central through it’s 3rd Party logistics provider will send a consignment number for all orders made (including the Air Mail option) to the customer within 2 business days of purchase. Sausage Dog Central will not be held liable for any missing parcels lost via the “Air Mail, No Tracking” service via Australia Post. Delivery times should only be used as an indication, and Sausage Dog Central will not be held liable for any delays in this process. If after 60 days no parcel has been delivered and the customer has failed to notify Sausage Dog Central that the order has not been delivered the amount of the order will not be refundable. Shipping costs are calculated during the checkout process and will be set at a flat rate. Please contact staff for personalised estimated delivery times if you wish. It is the customers responsibility to inform Sausage Dog Central if a parcel has not been delivered or if a parcel is missing.
REFUND AND RETURN
Sausage Dog Central aims to provide extensive information on sizing, product attributes and other general information pertaining to our products. This is to ensure that customers can make informed decisions about their purchases. However we realise that mistakes can still occur and therefore Sausage Dog Central offers an exchange for another product of equal or lesser value within 7 days of delivery (excluding shipping costs) if the customer chooses to change their mind. Please return your item with the original receipt and a brief explanation of the problem. Sausage Dog Central will not accept any items that have been damaged in transit.
In the event that the customer receives products within 7 days that are damaged or defective pursuant to the manufactures warranty please contact staff via email. Sausage Dog Central will examine the goods for defects, and if found will exchange them immediately. If an exchange is not possible a full refund will be made. The cost of returning defective items will not be at the customers expense.
It is imperative that returned items are in their original condition, including its packaging. Sausage Dog Central reserves the right to withhold credited funds if these conditions are not met. Sausage Dog Central will process refunds however customers will still be charged the shipping costs of the item. In the event an exchange is required customers will need to pay a re-delivery fee depending on the size of the order.
Prior to returns customers MUST email email@example.com prior to their intention to return. One of our staff members will then instruct you on the exact returns process that must be followed.
Product descriptions made by Sausage Dog Central intend to be as accurate and up to date as possible. However Sausage Dog Central will not be held liable if elements of the descriptions are inaccurate or not current. In the event that a product has been purchased as a result of a discrepancy in the product description, Sausage Dog Central will offer an exchange for a product of equal or lesser value within 7 days of receipt of delivery (excluding shipping costs).
If you decide to use this site and create an account, it is important to know that you are responsible for the confidentiality of your account and password as well as restricting access to the electronic device you are using to browse this site. Sausage Dog Central reserves the right to remove or edit content that is harmful in any way at their sole discretion as well as refuse service and terminate accounts.
Prices for goods and deliveries on this website are current at the time of purchase; however they are subject to change at the discretion of Sausage Dog Central. The customer is responsible for any taxes or other liabilities imposed by governmental agencies.
INDEMNITY AND LIABILITY
In no event shall Sausage Dog Central, its officers or affiliates be liable to any user of this website or any other person, dog or other entity for any direct, indirect, special, incidental, consequential or exemplary damages (including, but not limited to physical harm, loss of profits, loss of data, loss of use, or cost of obtaining substitute goods or services) arising out of the use, inability to use, unauthorised access to or use or misuse of the products or the website or any information contained thereon, whether based upon warranty, contract, tort (including negligence), or otherwise.
By using this website and its products and services, you agree to indemnify, hold harmless and defend Sausage Dog Central from any claims, losses, liabilities, and all costs and expenses of defence, including but not limited to, attorney’s fees, resulting directly or indirectly from a claim by a third party that arises in connection with the use of this website, services or products by you or any other person accessing the website using your member login account.